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PayShield - Dispute Alerts
PayShield - Dispute Alerts
  • Overview
  • Webhooks
    • Notification of a New Alert
    • Notification of an Alert Status Update
  • API Endpoints
    • Alert Status Update
    • Test Alert Endpoint
  • Appendix
    • Status
    • Reason Code
    • Result Code
    • Dispute Intelligence Payment Processor field mappings
    • Ethoca Alert Reason Code- New Mapping (from Jun18th, 2024)
    • Verifi Alert Reason Code - New Mapping(from Jun18th, 2024)
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  1. Appendix

Status

Status of the alert

PreviousTest Alert EndpointNextReason Code

Last updated 8 months ago

The status represents the current status of the alert.

Status

Explanation

RESOLVED

The alert may have been resolved under many different conditions. the exact detail of the resolved alert can be sent via the parameter

DECLINED

The alert may have been declined for many reasons. Details of the reason can be sent via the parameter

WIP

The merchant system may respond to an alert as WIP (Work-In-Progress). This will inform TxShield that the merchant system will need more time to respond. The parameter can hold the details.

RDR_DELETE

When an RDR Delete is received for an RDR alert

reason_code
reason_code
reason_code